Frequently Asked Questions

How do I sign into my MyGoodwill Donation account?
To sign in to your MyGoodwill Donation account for the first time, You must verify your e-mail address through your welcome e-mail before logging in for the first time.

Where can I find the DEC ID?
3-Letters located on the front of your donation ticket.

How do I get a receipt?
Sign in then, go to MyDonation. Click on "Receipt" button, You can either print it or download receipt to go along with your tax records.

What does Goodwill do with my personal information?
Goodwill will not be shared with outside parties or used for any other purposes.You will receive a periodic e-newsletter from us that explains MyGoodwillDonation or updates to the program, as well as advance notice of sales and promotions.

I am experiencing problems with MyGoodwill Donation site. Who do I contact for help?
Go to Contact and submit problem.

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